Shipping Policy

Based on location, our deliveries are either handled in-house or by The Courier Guy.

We have selected The Courier Guy to partner with our business because of their reputation of reliability, care and speed. We ship from Johannesburg to most places in South Africa.

Delivery and courier policy

In-House Delivery service

This Covers deliveries in and around the Johannesburg region.

Please email all delivery queries to:

The Courier Guy

The Courier Guy ships products on every weekday.

Orders will be dispatched to The Courier Guy once payments are reflected into our account and verified.

Our courier rates are calculated automatically on checkout once your area is inserted in the “AREA/SUBURB“ Search field.

All orders can be tracked via The Courier Guy website.

All lead times indicated above are applicable only once payment has cleared into our account.

When placing an order and selecting ”Local Overnight Flyer” or “Local Overnight Courier” , this does not mean that the order will ship out the same day. This service merely states the time taken once the couriers collect the product.

If you require your order in a hurry (eg.. Placing an order on a Thursday morning for delivery on a Friday) then kindly contact us to find out if options are available.

Orders may be dispatched on the day following the order date.

For any queries, please send an email to:


The Courier Guy offers a maximum R1000.00 insurance only on packages shipped with them. If you want to insure your package for a higher value, please e-mail us at to arrange or discuss.

A returns policy

At The Pot Stop we attempt to deliver an excellent product with an extraordinary service. Sometimes a product may be defective or damaged. Give us a call or send us an e-mail and we can discuss a solution.